Who we are
This notice explains how Dannyella Glasgow, a sole trader trading as Dannyelladotcom (“Dannyella”, “we”, “us”), collects and uses your personal information. Dannyella is responsible for your information under UK data protection law.
Dannyella runs several brands, including Live and Uplifted, The Progress Method, RESOLVE and Live & Authentic. Events such as Pulse are run by one of these brands, and Dannyella holds the information for all of them in one place.
You can contact us about anything in this notice at hello@dannyella.com.
What we collect
When you register your interest in an event or book a place, we collect:
- your first and last name
- your email address
- your phone number, if you choose to give it
- which option you’re interested in or have booked, such as the full course or a single class
- how you heard about us, if you tell us
- your choices about receiving news from us
- the date and time you registered
When you pay for a booking, your payment is handled by our payment provider, Stripe. We don’t see or store your card details.
Why we use it
- To manage your registration or booking. This includes telling you when booking opens, confirming your place and sending practical updates about the event, such as a change of time or venue. We do this because you’ve asked us to, or to carry out our agreement with you.
- To welcome you into our community and send you news. We only do this if you’ve said yes, by ticking the box on our form or signing up in person at an event. You can choose separately for Live and Uplifted and for other Dannyella brands, and you can change your mind at any time.
- For attendance and safety at the venue. We may share participant names with the venue, such as Music House, so they know who is in the building. We do this because it’s in the legitimate interest of running a safe event.
- To keep financial records. When you pay for a booking, we keep a record of the payment because the law requires us to.
Who we share it with
- The venue. Music House may receive participant names for attendance and safety.
- Facilitators. The person leading your event sees only the participants for that event.
- Service providers. We use Google to store registrations and send emails, Stripe to take payments, and a web hosting company to run our website. They only use your information to provide their service to us.
We never sell your information.
Some of these providers may process information outside the UK. Where they do, they use safeguards recognised under UK data protection law.
How long we keep it
- If you register interest but don’t book and haven’t joined our community, we delete your details within 6 months of the event ending, unless you’ve asked to hear about future events.
- If you book, we keep your booking and payment records for 6 years, as required for tax records.
- If you’ve joined our community or asked for news, we keep your details until you unsubscribe or ask us to stop.
Your rights
You have the right to:
- ask for a copy of the information we hold about you
- ask us to correct anything that’s wrong
- ask us to delete your information
- ask us to limit how we use it, or object to how we use it
- withdraw your consent to news at any time, using the unsubscribe link or by emailing us
To use any of these rights, email hello@dannyella.com. We’ll reply within one month.
If you’re unhappy with how we’ve handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113.
Children and young people
Young people under 18 are welcome at our events. If you’re under 16, a parent or guardian registers for you and comes to the sessions with you. We collect the parent or guardian’s contact details, and the young person’s name when you book. If you’re 16 or 17, you can register yourself.
We only send news to parents or guardians, never directly to children under 16.
Cookies and website analytics
Our main website uses Google Analytics to help us understand how people find and use it, such as which pages are visited and roughly where visitors are. Google Analytics uses cookies, and we only set them if you agree to them in our cookie banner. You can change your choice at any time.
Our event pages, such as dannyella.com/pulse, don’t use analytics or set cookies.
Changes to this notice
If we change how we use your information, we’ll update this notice and its version number. The version you saw when you registered is recorded with your details.